Refund policy

All sales are final. We do not accept returns or offer refunds for change of mind, incorrect choice, or buyer's remorse.

We will, however, replace or refund items that arrive damaged, defective, or incorrect. To raise a claim, contact us at houseofhannah.shop@gmail.com within 24 hours of delivery with your order number and clear photos of the issue. Approved claims will be replaced or refunded to the original payment method.

Approved replacement/exchange will be delivered within 5-7 business days